Of course you'll check out their rates, fees, location, and hours. But equally important, make sure their lending and banking practices work for YOU. Use this guide to identify bank practices that make it easier for you to hang on to your money. It will help you choose the best financial institution for your needs.
Just remember, the customer representative you interview may not be accustomed to discussing these specific problem practices. If you are hesitant to ask questions that may seem to challenge them, keep in mind that it shows you are a responsible, informed consumer.
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